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About Our Managed Services

Managed services provide senior management with professional information technology services who can reliably support an organizations mission critical business systems.

A company that cannot effectively manage its core business applications, cannot manage its business. Application outsourcing with managed services from Silicon Digital Systems, Inc. may be the answer.

The reasons are as much tactical as strategic. Companies that outsource experience reduced costs, faster implementations and lower risks on an array of information technology projects. They benefit from greater strategic focus and optimal utilization of their internal resources. The overall result? A greater return on technology investments.

Silicon Digital Systems, Inc. saves companies money by providing a variety of IT managed services at significantly lower costs than in-house Web and application deployments.

For more information please contact us at: info@SiliconDigitalSystems.com


Managed Services Diagram
(PDF) SDSI Managed Services

Silicon Digital Systems, Inc. Managed Services combine local project managers and developers with a pool of offshore Web, database and application programmers.




›› Outsourcing
Additional information on our application development and maintenance outsourcing services:

›› E-Business Services

  • Internet Sales & Marketing
  • Internet CRM Integration
  • Internet Transactions
  • E-Commerce





Small and midsized businesses can now enjoy the benefits of Managed outsourcing services. Silicon Digital Systems, Inc. has a business model that structures IT Services with a combination of local and offshore technical talent specifically structured to support small and midsized businesses. Add value to your technology investments, lower operating costs and increase access to your mission critical business data.

Application Maintenance IT Infrastructure Outsourcing


Application Maintenance

As your outsourcing partner, Silicon Digital Systems, Inc. brings world-class processes, global expertise in application development, and our legacy of best practices to enhance the value of your business management application portfolio. We're here to help you weather every successive wave of business and technological change. SDSI has been a strong champion of the Carnegie Mellon University Software Engineering Institute’s (SEI) renowned Capability Maturity Model (CMM), with a deep commitment to process improvement.

Outsourcing service of mission critical business applications. Provide maintenance, technology updates, disaster recovery, data backup and archiving, custom enhancements, help desk and application customer support.




IT Infrastructure Outsourcing

At Silicon Digital Systems, Inc., we specialize in providing tailor-made infrastructure solutions that are reliable, secure and agile. We accomplish this through

  • Innovation to create results-oriented uses of technology
  • Flexibility and agility to fashion tailored business solutions especially for you
  • End-to-end IT management through global, full-service capability and perspective
  • Process excellence using rigorous, proven and standardized methodologies
Business Process Outsourcing (BPO) Legacy Migration and Conversion


Business Process Outsourcing (BPO)

A step beyond IT outsourcing, business process outsourcing (BPO) is increasingly becoming the strategic choice of companies looking to achieve cost reductions while improving their service quality, increasing shareholder value and focusing on their core business capabilities.

With a comprehensive menu of BPO services across a range of functions — including claims processing, invoicing, human resources and payroll, finance, procurement and customer support Silicon Digital Systems, Inc. offers outsourcing services to small and midsized companies who until now couldn't find an economically viable BPO partner. As our BPO offerings grow, we commit to bringing operational excellence to reengineer your business processes for optimal service, quality and cost.

Outsourcing service for sales force automation and marketing business applications. Provide maintenance, technology updates, disaster recovery, data backup and archiving, custom enhancements, help desk and application customer support.



Legacy Migration and Conversion

The very nature of legacy systems means there is seldom an off-the-shelf equivalent product that can match the required level of functionality. Most migrations therefore take the form of technology enhancement solutions. Although there are a number of application and data migration tools available, they are usually very limited in their conversion abilities. To develop technically advanced Client-Server and N-Tier solutions for optimum performance, scalability, reliability and maintainability requires the skill and expertise of highly qualified software developers.

Legacy system migrations often require the total re-engineering of the application and its data to suit the hardware and software environment of the target platform. This can offer major benefits to the organization. Additional functionality may be added, obsolete functionality removed, or changes made to existing functionality to map more accurately onto current business processes. It represents an important opportunity to align strategic application development to IT and business strategies.

Silicon Digital Systems, Inc. is your source for legacy application migration and data migration.

Design Recovery Outsourcing


Design Recovery Outsourcing

Many companies have encounterd situations where their software designers who originally created a business application have subsequently left the company. Or the IT vendor who created a mission critical business solution for which your company now depends has gone out of business.

In either circumstance Silicon Digital Systems, Inc. solve this problem for your company. Our teams of IT professionals both local and offshore can recover the original technical design of your most crital buisness systems.

Our database and system architects, function analysts, quality control engineers and technical writers will produce a complete picture of your software or Web application.

The following skillsets are available for design recovery outsourcing services.

Application/Programming Tools
MS Visual Studio, Visual Basic, Visual C++, Visual Interdev, Visual SourceSafe, Visual Studio.net, MS Site Server w/Commerce, MS Commerce Server 2000, MS Office Tools, IBM Websphere, Jdeveloper, Jbuilder, Oracle Forms/Reports, Oracle Designer, Visual Cafe, AWT (Sun Jave Abstract Window), SWING (Jave 2 Dev Tool), JMF (Jave Media Framework), EJB (Enterprise Java Beans), J2EE (Java 2 Enterprise), ColdFusion, Vignette, Interwoven

Visual Basic (VB), C, C++, Java, Javascript, Jscript, VBScript, ECMAScript, T-SQL, PL/SQL, HTML, XHTML, DHTML, XML, XSL, XSLT, VB.net C#, COBOL

MS SQL Server 6.5/7/2000, DB2, Oracle 6/7/8/8i/9i, Foxbase/Foxbase*, Foxpro, dBase III/dBase IV, MS Access, CA Clipper, Pivotal, Progress, MySQL

Adobe Photoshop, FlashMX, Flash Generator, MPEG/MPEG 2, Adobe Illustrator, DreamweaverMX, FireworksMX, Image Ready, Corel Draw, Freehand, MS Publisher, Director, 3d, Premier, Authorware Professional, MS FrontPage 2002

Client/Server, N-tier application (com/com+/corba/IEJB), UML Modeling Language, OLTP, DSS

Project Management

SEI/CMM, Six Sigma, PMI,Project Recovery, Mature Project Management and Business Solution Life Cycle methodologies, templates, tools, and standards, Quality assurance audits on projects outsourced to Silicon Digital Systems, Inc.

Web Pages and Web Servers
ASP, JSP, TML, XHTML, DHTML, XML, XSL, XSLT, ASP.net, PHP, MS IIS (Internet Information Server), Websphere, Apache Server, Oracle Jserver, Purveyor Web Server, IBM Lotus Notes/Domino Web Server, Tomcat, FoxWeb

Networking Protocol Knowledge (TCP/IP, Novell, IPX/SPX, AppleTalk, NetBEUI, DLC), Equipment/Application Monitoring, Disaster Recovery Planning, Firewalls (Cisco, Watchguard, Checkpoint), Working Knowledge Network Topology (star, token ring, bus), Network Wiring, Security Planning, Firewall Management, Routers (3Com, Netgear, Ascend, Cisco), Switches (3Com, Cisco, HP), Bridges, (Cisco, Aeronet)

Operating Systems
MS Windows XP, NT/NT Workstation/2000, Professional/2000, Server/2000, Server/2003, Advanced Server, Linux, Unix


IT and BPO Outsourcing Links

›› Microsoft CRM
›› Intuit QuickBooks 2002-2003
›› Microsoft Exchange and Outlook
›› Microsoft SharePoint Team Services
›› Microsoft Great Plains
›› Oracle 8i/9i
›› Microsoft SQL Server 2000

Managed Services