Our E-Business Services
Without integrated systems, no enterprise can be truly competitive.
Our e-business integration solutions combine strategy, process and
technical expertise to meet today's most pressing business challenges.
Our clients benefit from enterprise efficiency, reduced cost, faster
speed to market and improved customer service. An enterprise without
integrated systems will find it difficult to think and act as quickly
as the competition.
We assist our clients in enabling e-business solutions for your
staff, suppliers, products, services, customers, processes and procedures,
sales and marketing and distribution. Our goal is to help you discover
where and how technology can help you improve on aspects of these
key areas of your business, and to explore new opportunities that
the latest web-applications can facilitate. E-Business can be one
of the solutions.
For more information on our e-business services please contact
us at: info@SiliconDigitalSystems.com
For information on our IT outsourcing services.
Internet Sales & Marketing
Internet CRM Integration
Internet offers solutions to the twin priorities in
these harsher economic times: saving costs and reaching
customers. Internet e-business is creating real commercial
efficiencies using technology to meet strategic goals,
create a more agile business and growing market share.
Silicon Digital Systems, Inc. can help you turn your
e-business ideas into a clear vision, a feasible plan,
and a working reality.
Sales & Marketing
Clearly, the more business intelligence
they have at their disposal, the better employees can
do their jobs. This holds particularly true for front-office
support and sales and marketing personnel who interact
We provide customers with both hosted
internet based custom sales and marketing solutions
and traditional Client/Server local network integrated
applications. Our team can assist you in selecting a
strategy that helps your organization reduce sales and
marketing costs and provide more meaningful information
to your customers.
Deployment happens in weeks not months.
We provide the hardware and software you can access
your fully functional Sales Force Automation, Marketing
and Customer Service solutions anywhere that has access
to the internet.
THE GOAL: Provide a CRM solution that meets the resources
and needs of mid-market businesses, helping them build
more profitable customer relationships.
THE NEED: An easy-to-use, flexible,
and integrated solution that empowers you and your employees
to make informed decisions, increase sales success,
and provide superior customer service.
THE SOLUTION: Microsoft® Customer
Offer superior customer service and
increase capacity to handle requests, without adding
employees. Microsoft CRM Customer Service helps your
service representatives track customer requests, manage
support issues from initial contact through successful
resolution, and provide customers with the consistent,
efficient service that ensures satisfaction.
Integration of enterprise applications. Today's agile
businesses need to make better decisions more quickly.
By achieving a unified view of their data and applications
both within their organization and with their business
partners, these business can increase their revenues
and decrease their cost of operation. Data and transformation
services and the application integration features in
BizTalk Server 2002 can provide businesses with the
tools they need to achieve this unified view.
Automation of business processes. To remain agile, businesses
must be able to integrate their data, applications,
and business partners in an automated, predictable way
so they can achieve the return on investment that application
integration can bring. BizTalk Orchestration Designer
and BizTalk Orchestration Engine provide organizations
with business process automation, enabling their businesses
to run predictably.
Development of operational excellence. To realize real
return on investment, it must be possible to rapidly
deploy and easily manage an integration solution. This
flexibility can reduce the cost and complexity associated
with application integration. BizTalk Server 2002 introduces
SEED, a revolutionary new technology for automating
the integration of business partners over the Internet.
Learn everything about business-to-business
(B2B) e-commerce — how it works, how
its evolving and, most importantly, whether B2B would
work for your company. B2B involves collaborative commerce,
electronic payment systems, online exchanges and standards
for trading with business partners on the Web. It's
companies buying from and selling to each other online.
But there's more to it than purchasing. It's evolved
to encompass supply chain management as more companies
outsource parts of their supply chain to their trading
Business-to-consumer (B2C) e-commerce can be
a tricky, and tenuous, endeavor on the Net. Is your
company doing business on the Web? B2C e-commerce may
be ailing, but it isn't dead. In fact, the North American
online retail market is expected to grow 35 percent
in 2003 to $156 billion, according to a joint study
conducted by the industry group Shop.org and the Boston
Consulting Group. And Forrester Research predicts that
B2C e-commerce in the United States will grow to $184.5
billion in 2004.
Silicon Digital Systems, Inc. will work with you as
your B2B/B2C solution partner. If your company desires
to capture additional market share, increase sales revenues
while lowering operating costs you've come to the right
group. Let our savvy Web designers and world-class internet
solution architects work with you to get your slice
of this growing marketplace.